Job Description:
Are you ready to launch your career within the Hospitality industry? Join our summer internship team and create sweet memories for our guests! Hershey Entertainment & Resorts is seeking interns to participate in our 2021 Summer Hospitality Internship Program (HIP). The HIP program is geared towards college students pursuing a degree from an accredited institution that will support a career in Hospitality & Tourism Management, Food & Beverage, and Recreation Industries.
Program Length: The approximate dates of this internship are May 2021 through August/September 2021.
Housing: This internship is located in Hershey, PA. Student housing is available.
Interview Process: Upon completion of the application, your resume will be reviewed and qualified candidates will be asked to complete a video interview. Upon completion of your video interview your video interview will be passed on to our hiring managers for consideration for multiple positions.
A student will be selected to work at Hershey Country Club, Hershey Lodge, or The Hotel Hershey in one of the following areas of concentration:
Food and Beverage
- Interns will supervise in one of our front-of-house food operations. You will have the opportunity to see all aspects of F&B management including service, staff training, inventory management, staff management, operating procedures, and will have exposure to participating in projects such as menu development and program planning for concessions outlets and seasonal events. As an intern you will utilize your customer communication skills to increase productivity while learning the core values that support our mission. Working closely with your hiring managers, you will gain invaluable exposure and experience within the hospitality industry.
- To learn more about our Food & Beverage Hospitality Internship please copy and paste the following web address into another browser: http://hersheyjobs.com/assets/pdf/f-and-b-internship.pdf
Guest Services and Housekeeping
- Interns will utilize their customer communication skills to increase productivity while learning the core values that support our mission. Working closely with your hiring managers, you will gain invaluable exposure and experience within the hospitality industry.
- To learn more about our Guest Services and Housekeeping Hospitality Internship please copy and paste the following web address into another browser: http://hersheyjobs.com/assets/pdf/g-s-internship.pdf
Recreation
- Interns will assist in supervising a staff of over 80 recreation team members, learn aquatic skills and facilitate daily recreational activities for our guests. As an intern you will utilize your customer communication skills to increase productivity while learning the core values that support our mission. Working closely with your hiring managers, you will gain invaluable exposure and experience within the hospitality industry.
- To learn more about our Recreation Hospitality Internship please copy and paste the following web address into another browser: http://hersheyjobs.com/assets/pdf/recreation-internship.pdf
Basic Qualifications:
- Must be 18 years of age or older.
- Must be actively enrolled in a College/University and Majoring/Minoring in the Hospitality & Tourism, Food & Beverage, Travel & Tourism or related field
- Students graduating college/university in 2020 and 2021 will also be considered
Additional Qualifications:
- Some positions may require a valid Driver’s License
- Must be willing to obtain lifeguard, CPR and first aid certifications upon employment (Recreation Intern's Only)
- Strong customer service skills
- Proven leadership skills with an understanding of conflict resolution and problem solving
- Ability to communicate professionally and effectively
- Abide by appearance standards and be able to maintain hospitality standards for the assigned property
- Ability to maintain composure in a fast paced environment Keyboarding skills and computer literacy
Working Conditions:
- Transportation is not provided for this program, all selected students must have reliable transportation to and from work assignments
- Must be able to work a flexible schedule based on operational needs, including weekends and holidays
- Physical requirements are based on position to include but are not limited to: standing, sitting, hearing, speaking, reaching, lifting/pushing/carrying (up to 75lbs), bending, and walking
- Flexible work environment requires adaptability to demanding/fast pace, noise and various weather conditions
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment & Resorts is an Equal Opportunity